Tone

Conversational

We are storytellers, not scholars.

Consultative

We are knowledgeable, not condescending

Authentic

We write about what we know and sell, not the things we don’t.

Writing style

Terminology and spellings

Ntara”

Not “N-tara” or “nTara”

“customer segmentation study”

Formerly the nSight study

No capitalization needed within a sentence

“ecommerce”

No dash

“ecomm” is acceptable after first reference, but “ecommerce” is preferred

No capitalization needed within a sentence

“roadmapping study”

Formerly the blueprint study

No capitalization needed within a sentence

“product information management”

“PIM” is acceptable after first reference, but first reference must include “(PIM)”

Things to keep in mind when writing